Pixiluv subscription FAQ
FAQ – Postcards Subscription
Can I choose the postcards in my monthly pack?
Sorry, no. Our postcards are sent in pre-sorted themed packs of 24 cards, with all cards in the pack following a single theme. Each month, you’ll receive a new pack with a fresh theme.
How can I see what was included in previous shipments?
Of course! Just click here to view the last three months of shipments.
Can I reorder a pack I received before or found in "last shipments"?
Yes! The easiest way is to email us at pixiluvsubscriptions@gmail.com.
You can also check our Amazon or eBay store, but unfortunately, there's no simple way to search for specific packs there.
Can I receive postcards more often than once a month?
Absolutely! We can send postcards as frequently as you like, even daily. You can update your subscription to a biweekly or weekly plan in your account settings.
For any other requests or if you need assistance, feel free to email us at pixiluvsubscriptions@gmail.com.
Do you really live and work in New Zealand?
Yes! We are based in the small town of Kaiapoi, New Zealand.
Why does the first delivery take so long?
We ship all our packs via standard mail to keep costs low. Standard mail is slow, and since we are located on the other side of the world, delivery can take several weeks.
📬 But don’t worry! Every shipment comes with real postage stamps. 😊
Can I choose the postcards in my monthly pack?
Sorry, no. Our postcards are sent in pre-sorted themed packs of 24 cards, with all cards in the pack following a single theme. Each month, you’ll receive a new pack with a fresh theme.
How can I see what was included in previous shipments?
Of course! Just click here to view the last three months of shipments.
Can I reorder a pack I received before or found in "last shipments"?
Yes! The easiest way is to email us at pixiluvsubscriptions@gmail.com.
You can also check our Amazon or eBay store, but unfortunately, there's no simple way to search for specific packs there.
Can I receive postcards more often than once a month?
Absolutely! We can send postcards as frequently as you like, even daily. You can update your subscription to a biweekly or weekly plan in your account settings.
For any other requests or if you need assistance, feel free to email us at pixiluvsubscriptions@gmail.com.
Do you really live and work in New Zealand?
Yes! We are based in the small town of Kaiapoi, New Zealand.
Why does the first delivery take so long?
We ship all our packs via standard mail to keep costs low. Standard mail is slow, and since we are located on the other side of the world, delivery can take several weeks.
📬 But don’t worry! Every shipment comes with real postage stamps. 😊